Admission Counselling
Our counselling team guides you through IPD admission — from room selection to paperwork and cost estimates.
Admission Process
- 1
Initial assessment
Visit our OPD, emergency department, or a referred specialist. The treating doctor will decide if inpatient care is needed and issue an admission note.
- 2
Admission counselling
Meet our counselling desk on the ground floor. Our team explains room options, estimated costs, insurance requirements, and answers your questions.
- 3
Choose room category
Select from general ward, semi-private cabin, or private suite based on availability, budget, and medical needs.
- 4
Complete paperwork
Submit National ID, doctor's admission note, insurance documents (if applicable), and pay the advance deposit or provide a guarantee letter.
- 5
Room allocation
Your bed is assigned within 30 minutes in most cases. Nursing staff will orient you and your attendant to ward rules and facilities.
Room Categories
General Ward
Shared accommodation with nursing station access, daily doctor rounds, and attendant seating area.
From ৳2,500/day
Semi-Private Cabin
Two-bed cabin with attached washroom, attendant bed, and privacy curtain between beds.
From ৳5,500/day
Private Suite
Single occupancy with sofa, TV, attached washroom, and dedicated nursing care.
From ৳12,000/day
Required Documents
Advance Deposit
A refundable deposit is required at admission. The amount varies by room category. Insurance patients may provide a guarantee letter instead of a cash deposit. Our counsellors will provide a cost estimate before you confirm admission.
Frequently Asked Questions
Where is the admission counselling desk?
The counselling desk is on the ground floor, next to the main reception. Look for the 'Admission Counselling' sign.
Can I choose my room before admission?
Yes — during counselling we show available categories and rates. Final allocation depends on bed availability at the time of admission.
Is the advance deposit refundable?
Yes. Any unused balance is refunded at discharge after final billing is settled.
What if I need emergency admission?
Emergency admissions are processed immediately. Counselling and paperwork are completed at the bedside or within the emergency department.
Questions About Admission?
Our admission counselling team can explain room options, insurance paperwork, and estimated costs before you arrive.
Patient Helpline
10606
Available 24/7
patients@medicare.com.bd
Patient Relations Desk
Ground Floor, Patient Relations Desk
Sat–Thu 8:00 AM – 8:00 PM · Emergency support 24/7
For emergencies, call 10606 or visit our Emergency Department.