Billing & Insurance
Transparent billing, accepted insurance partners, and flexible payment options for your peace of mind.
Accepted Insurance Providers
For insurance claims, bring your policy card and referral letter at admission. Corporate panel patients should carry an authorization letter from their employer. Contact the billing desk to confirm if your insurer is on our panel.
Payment Methods
Cards
Visa, Mastercard, and local debit cards accepted at all billing counters and the pharmacy.
Mobile Banking
bKash, Nagad, and Rocket payments for OPD bills, diagnostics, and pharmacy purchases.
Installments
EMI options available for surgeries above ৳50,000 through partner banks. Ask at the billing desk.
How Billing Works
Admission Estimate
Receive a package or itemized estimate from the billing desk after your doctor's assessment.
Insurance Verification
Present your policy at admission. We verify coverage and obtain pre-authorization when required.
Interim Bills
IPD patients receive periodic interim bills. Query any charge at the billing counter before discharge.
Final Settlement
Discharge bills are prepared within 2 hours of doctor approval. Itemized copies available on request.
Frequently Asked Questions
When do I receive my final bill?
Discharge bills are prepared within 2 hours of doctor approval. You can request an itemized copy at the billing counter.
How does cashless insurance work?
Present your policy card at admission. We verify coverage with your insurer and bill them directly for approved amounts. You pay only non-covered items.
Can I get a cost estimate before surgery?
Yes — request a package estimate from the billing desk after your surgeon's assessment. Estimates may vary based on complications or extended stay.
What payment methods do you accept?
We accept cash, credit/debit cards, bKash, Nagad, bank transfers, and insurance direct billing for approved policies.
Billing Queries?
Visit the billing counter on the ground floor or call 10606 ext. 2200 for estimates, insurance verification, and payment support.
Patient Helpline
10606
Available 24/7
patients@medicare.com.bd
Patient Relations Desk
Ground Floor, Patient Relations Desk
Sat–Thu 8:00 AM – 8:00 PM · Emergency support 24/7
For emergencies, call 10606 or visit our Emergency Department.